Logging In
To access Farseer, you need a license created by your organization's Farseer administrator. Once your license is activated, you'll receive:
A direct link to your environment (e.g.,
yourcompany.farseer.io)Your initial login credentials (email and temporary password)
On your first login, enter your email and temporary password. Farseer will prompt you to create a new password — this becomes your permanent login credential.
Sign in screen
Reset Your Password
If you've forgotten your password:
Click "Forgot Password?" on the login screen
Enter your email address
Follow the instructions in the reset email
Troubleshooting Login Issues
If you're having trouble signing in, check the following:
Correct credentials: Verify your email and password are correct. Check that Caps Lock and Num Lock are not accidentally activated.
Correct URL: Make sure you're using the environment URL provided by your administrator (e.g.,
yourcompany.farseer.io), not a generic Farseer URL.Browser issues: Try a different web browser or an incognito/private window to rule out cache or extension conflicts.
Still stuck: Contact your Farseer administrator, or reach out directly to
[email protected]with details about the issue.
Profile Information
Profile settings
Click your name at the bottom-left corner of the sidebar to open Profile & Settings. Select Edit Profile to view and update your personal information.
Profile Picture
Upload a profile picture by clicking the avatar area in your profile. Your picture is visible to other users in comments, assignments, and the users list. Supported formats include JPG and PNG.
Basic Information
Email: Your login email (read-only — contact your administrator to change)
First name & Last name: Displayed throughout the interface (comments, audit logs, user lists)
Display & Format Preferences
Setting | What It Controls |
Decimal separator | Comma or period for decimal values — applies across all modules and views |
Date format | How dates are displayed (e.g., DD/MM/YYYY, MM/DD/YYYY). Overridden where a variable has its own date format set. |
Date separator | Character between date parts: slash (/), hyphen (-), or dot (.) |
Chart color palette | Standard (default) or Colorblind (optimized for improved visibility) |
App language | Language for the Farseer interface |
All profile settings are per-user — your preferences do not affect other users in your organization.
Switching Workspaces
If your account has access to multiple Farseer workspaces, you can switch between them without logging out.
Click your name at the bottom-left of the sidebar to open Profile & Settings. Select Switch workspace to see a submenu listing all available workspaces sorted alphabetically, with a checkmark next to the currently active one. Click a different workspace to switch to it.
This option only appears if your account is associated with more than one workspace.